I was seeking to invest in ticket for 15 yr outdated son and couldn’t use Web-site for he was deemed minimal. I identified as client service and he or she assisted me with airline invest in. I exclusively questioned if I required to terminate if I could inside of 24hours. This attendant stated Sure. I discovered four hrs later the reason son would wish to fly was cancelled. I identified as back to terminate the flight the attendant explained to me I couldn’t terminate flight and it absolutely was a nonrefundable ticket. I told her condition as said earlier mentioned she claimed she couldn’t do something. I requested for a supervisor, I received one and defined the problem, she explained I couldn’t terminate it and obtain my money back she was exceptionally rude and hung up on me. I called again to talk to for one more supervisor and as I was talking to this supervisor she informed me that the last supervisor stated in her history I refused voucher. What at any time a voucher was I was not even certain. Then next supervisor explained to me what she believed. Hence the flight wasn’t cancelled because she mentioned to attend a pair days right before I make my last choice and she or he would wave transforming fee to take action and I shouldn’t have any difficulty.
I have expended hours to the cell phone looking to untangle a error produced in earning reservations with American Airlines on the internet. Soon after experiencing most of the measures in reserving a flight for my loved ones of 3 (Brian, Marcela & Lorenzo Hawk) and adding my bank card no. to pay for The three flights, I didn't get yourself a confirmation, but a window on my video display that said “This web site can't be exhibited”. I took that to imply that the transaction didn't undergo, so I started all over again with a special travel agency.
My other problem is that the food vouchers that I've obtained were not sufficient!!! They only gave me $32, for three meals! That's not sufficient to take in a meal wherever in LA, or anyplace within the airport. I am expected to obtain a few foods from $32 right here at the lodge? Not possible!!!
Instead of a repeat of this, it seems the climate must be viewed closer. There is as of now a 80% chance of rain, storm, feasible twister outbreaks.
Remember to take a look at this so other passengers received’t possess the identical encounter…..I would love a reply from Additionally you..
I'm astonished at the lack of buyer service at American Airlines. I used to be a flight attendant for 30 yrs and took terrific pride inside the coaching I been given from American. On the new excursion I viewed a passenger and agent argue about which a person was ruder. There isn't a obvious enforcement of grooming rules everywhere in More Help the company.
I have incorporated an report that outlines your firm as being the worst airline during the industry which isn't something being happy with. Based on my expertise I will say that I am never intending to fly with your business all over again, and neither will anyone I'm sure. I have currently publically announced my frustrations using your airline on the many social networking web-sites.
Their service has actually been horrendous. Just after I did not capture a connecting flight to my grandmother’s funeral since they only experienced a single mechanic in the entire airport, they agreed to buy my resort expenditures. On the other hand, it took them 3 months to obtain back to me, and by the point I got the Test, it experienced currently been cancelled.
Thank you for calling American Airlines Customer Relations. This can be an automatic acknowledgment, giving me an opportunity to share with you at once what is occurring using your message.
I traveled a short while ago with your airlines and knowledgeable a discomfort on Flight us3861 Tuesday oct. 8th 2015 . The air con wasn’t Doing the job and because of my bronchial asthma it absolutely was incredibly hot And that i felt humorous.
I sincerely hope to get a favourable reply inside the future couple of days, so I am able to go on utilizing American Airlines for my travel.
I not only needed to waste $fifty in baggage expenses, but I skilled horrible landing by your pilots, very crowded and modest planes, impolite flight attendants, and complete imbeciles that handled my baggage since they Obviously have been illiterate and could not go through “San Antonio to Cincinnati, OH and sent it to Grand Rapids, MI.”
Final, let me explain that should you inquired about an future or present-day trip, we check with you Make contact with our Reservations employees, who can be found 24 several hours per day and can be in an even better placement to reply questions about your trip. Inside the U.S., the toll-free of charge amount is
You should refund by entire fare such as the extra $twenty I paid out for Everything you claimed was gonna be a lot more room.